About Us

We originally built our business around the needs of library patrons who needed more personalized technical help, but we are happy to offer our services to everyone. With over 40 years of experience in the technology field we recognize that everyone’s needs are different. We believe in meeting our customers where they are and getting them to the next level.

Mission

We are committed to providing high-quality technology service, support, and training that helps our customers succeed. We believe in providing our customers with a better understanding of online safety and privacy and offer several services to meet that goal.

Vision

Our vision is to become the trusted partner for home users, helping them master technology, protect themselves online, and preserve their privacy in an interconnected world.

Values

Our core values center on trust, integrity, honesty, and fairness in everything we do. We build trust by delivering reliable technology support and clear, transparent guidance. We act with integrity and honesty about risks and solutions, and never take advantage of our customers’ lack of technical knowledge. We treat every customer fairly, respecting their time, privacy, and unique needs, and we hold ourselves accountable to these principles in every interaction.

Meet Our Staff

Our staff is dedicated to providing you with the best customer experience.

Rich Trauth

Rich comes to us from the public library sector bringing decades of experience in teaching and supporting technology.

Zoya Hank

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Alex Jones

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Chris Parker

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

What Our Customers Have to Say

I like bacon.

Kelvin BlackFrom Dallas, USA

I like Sandwiches!

Zasha SwanFrom Australia

How did I get here?

Frank JonesFrom Japan

I like bangers and mash.

Jack BrownnFrom London, UK