Support & Training

We offer technology one-on-one training, along with service and support to help you use your devices and software with confidence. Our goal is to provide practical assistance tailored to your needs.

Support Services

Hourly Rate Services

Our hourly rate services include the following:

  • Malware removal
  • New hardware recommendations
  • System and software troubleshooting
  • System optimization
  • Software installation/Uninstallation
  • New computer/device setup

Flat Rate Services

Our flat rate services include the following:

  • Tier 1: Operating System Reinstall Only
  • Tier 2: Operating System Reinstall + Data backup and restore, reinstall apps
  • Tier 3: Operating System Reinstall, Data backup and restore, reinstall apps + system settings restore, apps settings restore, printer reinstall
  • Printer: unbox, setup, configure, install drivers, test print
  • Network audit: network and device security, router and wifi set up, internet speed test, external port scan, wifi signal tests

One-on-one Training

Apple

Ask us about training for Apple products or software not listed here.

  • Calendar
  • Contacts
  • iCloud
  • iPhone, iPad, Watch
  • Keynote
  • Mac desktop and system settings
  • Mail
  • Numbers
  • Pages
  • Photos
  • Safari
  • Time Machine
one on one training

Google

Ask us about training for Google products or software not listed here.

  • Calendar
  • Chat / Meet
  • Chrome
  • Contacts
  • Docs
  • Drive
  • Gmail
  • Sheets
  • Slides

Microsoft

Ask us about training for Microsoft products or software not listed here.

  • Edge
  • Excel
  • Microsoft Backup
  • OneDrive
  • PowerPoint
  • Snipping Tool / Snip & Sketch
  • Windows desktop and system settings
  • Word